CIMB Malaysia has formally taken the wraps off a brand-new cellular banking app referred to as CIMB Octo. The app, which was stated to be constructed from the bottom as much as meet technological, safety, and consumer expectations of in the present day and past, is accessible for obtain from in the present day and can reside alongside the financial institution’s CIMB Clicks app.
Apparently, CIMB is taking a “collaborative strategy” with the launch of CIMB Octo. The financial institution is taking a stance the place the app is launched in the present day with a restricted set of options, and newer ones can be launched progressively with the complete set of options on the app to be rolled out by Q2 2023. An online model of CIMB Octo is ready to be prepared by the top of subsequent yr.
The phased strategy, based on CIMB, is to permit new and current customers of CIMB Clicks to steadily adapt to the brand new app and encourages customers to share suggestions throughout this stage, permitting CIMB to include them in future app updates alongside different enhancements and options.
The brand new CIMB Octo app was constructed on a wholly new expertise stack and operational infrastructure in comparison with CIMB Clicks, which has begun displaying its age. CIMB Octo employs a “microservices” strategy, permitting a lot higher flexibility and agility to deploy new options to the platform. The app additionally locations emphasis on enhanced stability and safety, with assist for extra concurrent customers in comparison with Clicks.
CIMB additionally said that Octo permits customers to take management of their cellular banking expertise, permitting them customisation choices in addition to safety and comfort tweaks. Customers can customise their Homescreen with the power to show account balances and customise widgets reminiscent of Switch, DuitNow, DuitNow QR, JomPAY, and extra based mostly on their preferences. As well as, customers can set biometric safety through fingerprint or facial recognition to log into the app as an alternative of utilizing their passwords.
Samir Gupta, CEO, Group Client Banking of CIMB Group stated, “CIMB OCTO displays our deal with delivering options which can be well timed and related, given the accelerated shift in direction of digital transactions and extra particularly cellular banking. It’s a response to the altering behaviours of consumers in Malaysia, offering a broader vary of personalised banking options to satisfy their present and future wants, preferences and existence. Impressed by our clients’ suggestions, we now have designed the brand new app with a refreshed interface and enhancements that embody the collaborative strategy and personalisation.”
“As well as, the brand new app additionally gives CIMB with higher flexibility, agility and velocity to market in deploying platform expansions reminiscent of capability upgrades or new options in response to future buyer wants and site visitors development. The discharge of our future-ready app marks a brand new part in our digitalisation journey and represents our deal with Buyer Centricity as a part of our Forward23+ technique. We hope that our clients can be excited to check out the brand new banking app, and we encourage them to share their suggestions with us as we constantly refine its options and expertise,” he added.
On this “early launch”, CIMB Octo customers can entry the next options:
In the meantime, within the coming updates CIMB will add extra options, together with international switch, widgets, DuitNow QR Cross-Border transactions, and machine learning-based insights and proposals.